FAQs
Frequently Asked Questions
Q: Do you work with clients outside Kenya?
A: Absolutely. We serve clients across Africa, Europe, North America, the Middle East, and Asia. Our team is experienced in remote collaboration.
Q: How do international clients communicate with your team?
A: We use Zoom, Google Meet, Slack, email, and WhatsApp to stay connected with clients worldwide.
Q: What is your typical response time?
A: We respond to all inquiries within 24 hours, often sooner.
Q: How do you handle payments for international clients?
A: We accept payments via bank transfer, PayPal, and other international payment methods. We provide clear invoices and payment schedules.
Q: Do you offer free consultations?
A: Yes. We offer a free initial consultation to understand your needs and provide a project estimate.
Q: How long does a typical project take?
A: Project timelines vary based on scope. A simple website may take 2–4 weeks, while complex applications may take 2–6 months. We provide clear timelines during the consultation.
Q: Do you provide ongoing support after project completion?
A: Yes. We offer maintenance and support packages to ensure your systems remain secure and up-to-date.